Refunds, Returns/ Exchanges
We hope you will be pleased with your purchase.
Goods once sold are not refundable.
Acceptance of product(s) will be deemed to be upon receipt by you and in any event within 24 hours after delivery/pickup. Thereafter, The Mart Place NG will not be held liable for any damages/issues with the product/s delivered.
If you would like to make a return for replacement on anything bought from us, please send an email with details and photos (where applicable) to themartplace@gmail.com within the 48 hours window.
Kindly make sure to package item as it was and also include all gift items attached to the package (if any)
The Mart Place NG will accept, for exchange or repair, items that are in new condition, unused, unaltered and free of damages by the customer.